Empower Your Business with Intelligent and Personalized Virtual Agents
In today’s world, where efficiency and personalization are key, virtual agents have become an essential tool for companies looking to stand out. At Webxpert, we develop intelligent virtual agents that understand natural language, learn from interactions, and offer an exceptional customer experience.
Virtual Agent Solutions for Businesses
Offer 24/7 support, answer frequently asked questions, manage tickets efficiently, and reduce wait times. Free up your support team to focus on more complex tasks
Answer questions about products and services.
Help customers place orders and track shipments.
Increases the efficiency of the support team.
Sales and Marketing
Generate qualified leads, qualify potential customers, automate the sales process, and increase conversions. Personalize interactions based on customer profiles and interests.
Conduct surveys to identify potential customers.
Schedule product demonstrations.
Schedule product demonstrations.
Technical Support
Help your customers solve technical problems quickly and efficiently by offering step-by-step guides, automated diagnostics, and remote assistance.
Solve software and hardware problems.
Reduces technical support costs.
Improves customer satisfaction.
Our Virtual Agent Platform
We use the latest conversational AI technologies, including NLP (Natural Language Processing), machine learning, deep learning, and speech recognition. Our virtual agents can understand natural language, learn from interactions, adapt to the context, and provide personalized responses.
When you hire NDC, you get a dedicated manager, but you also benefit from the knowledge and strategy of our entire team. We work collaboratively, ensuring alignment and a clear focus on your objectives.
We integrate our virtual agents with your existing systems, including HubSpot CRM, Dialogflow, Amazon Lex, Zendesk, Salesforce, and other leading platforms in the market. We ensure a smooth and seamless integration.
Some clients have multiple panels, showing key day-to-day data and another panel with comprehensive information for a quick overview of their business.
We offer customizable avatars and fluid interactions that adapt to your brand identity. You can choose from a variety of predefined avatars or create a custom one that represents your company
We’re accessible through various channels: email, phone, WhatsApp, video conferences, or face-to-face meetings when required.
We continuously measure and optimize the performance of your virtual agents using data analytics and machine learning. We improve the accuracy of responses, customer satisfaction, and overall efficiency.
The Implementation Process
Our virtual agent implementation process is simple and efficient. We work with you at every stage, from defining objectives to deployment and continuous optimization. We ensure that your virtual agents are designed to meet your specific needs and deliver measurable results.
Benefits of Virtual Agents
Improves customer satisfaction by offering 24/7 support and fast and accurate responses.
Reduces customer service costs by automating repetitive tasks and freeing up your support team to focus on more complex tasks.
Increases operational efficiency by automating processes and optimizing workflows.
Generates more leads and sales by qualifying potential customers, offering personalized promotions, and closing sales.
